Privacy Policy

Thank you for choosing Contractor Access.

We value your business and respect your privacy. The following information details our privacy policy. By visiting contractoraccess.com, you are accepting the practices described in this Privacy Notice.

We pledge to you, our customers, to never sell your information to others. Rest assured that the information you provide Contractor Access will come on a secure server and will be used to help us give you a higher level of customer support. Your participation is welcomed and is completely voluntary. The information we learn from customers helps us personalize and continually improve your shopping experience.

In order to register/shop on our site, you must apply for credit. At that time you will be asked to provide your:

  • First and last name
  • Company Name
  • Position
  • Type of Business
  • Bank References
  • Three Commercial References
  • Billing address
  • Ship to Address
  • Zip code
  • E-mail address
  • Password

When you register, you will periodically receive e-mail newsletters and specials. Your name will never be used by any third party providers. If you choose not to receive these newsletters and specials you may email cs@contractoraccess.com at any time or call (800) 631-7793 between the hours of 7:00am to 6:00pm CST Monday through Friday.

Online Ordering Information
If you choose to purchase products from our site, you will need to provide the following information so that we can fulfill your order:

  • Name
  • Contact phone number(s)
  • Shipping address
  • E-mail address
  • Credit card or account information

We use this information to verify credit worthiness and to initialize the registration process. Once your credit application is completed, our customer service department will contact you with a proper ID and you will assign a password for your account at that time. Your order information will be used to track and analyze shopping trends. This analysis allows Contractor Access to provide the highest quality products and services possible.

Changing User Information
For your protection, in order to change user information such as billing/ shipping locations or passwords you must contact a sales representative by phone at (800)631-7793 or via e-mail at cs@contractoraccess.com. You will be asked to verify your account information at that time.

Security Information
We understand that many consumers are concerned about security on the Internet. The Web server contractoraccess.com is designed for Internet commerce, and employs industry standard methods of protecting the security of information sent over the site. This statement describes the technologies we use and provides additional information about how we handle your credit card information. We want you to be able to shop on the contractoraccess.com site with confidence. Of course, if you would rather order products by telephone, you can call us toll free at (800)631-7793.

Will This Privacy Policy Change?
Because our Web sites will continue to implement new technologies and improve the services and features we provide, this policy is subject to change. If there are changes or additions to this Privacy Policy, we will post those changes here or in other formats we deem acceptable, so that you will always know what information we collect online or offline, how we use it and what choices you have. If we change our information practices or this Privacy Policy in such a way that your personal information may be used or shared in a different manner, we will give you the choice to opt-out of having your past information used or shared in that new manner.

Whom Can I Contact If I Have Questions or Concerns?
Please contact our Privacy Manager to report any known or suspected privacy or security breaches or to submit privacy-related questions or complaints. After receiving your inquiry, we will respond in a timely manner. You may mail us at:
Mail: 1605 Research Circle, Rockwall, TX 75032
Attn: Internet Manager